Yarnfield Park are now offering one of the fastest FREE dedicated Internet solutions available at any conference or training centre in the UK.
There have been significant changes in how organisers want to deliver events and how delegates want to participate in events. One of the areas that has become crucial, and which venues have struggled to keep pace with, is Internet bandwidth and Wi-Fi connectivity. Pick up any piece of industry research and the biggest gripe that event organisers have is about the variable quality in internet provision across venues and the lack of transparency from venues about what their system can or cannot do.
Internet and Wi-Fi connectivity is so important. People want to stay connected when away from their office and family. If they’re staying at a venue for 4 or 5 days their expectation is that access to social media, email and internet is a given. However for events it goes far beyond this.
More and more events access learning material or conference data via online portals. Streaming keynote speeches, connecting into a company’s system or delegates downloading and uploading data are the norm particularly for training and development based events. And in addition each delegate will have 2 or 3 pieces of hardware that they will want to connect to the internet, be it their laptop, tablet or mobile device.
However it is an investment ‘big ticket’ with any half reliable and future-proof solution likely to cost in the ten’s, or more likely hundred’s of thousands of pounds to install. But as a venue, Yarnfield Park felt that they could not afford not to do it…
It was particularly important for Yarnfield Park as the vast majority of their events are learning based residential events. The process from initial scoping to installation required a considerable level of research and input from a wide range of people. In the end it was a pretty simple decision to make. To not invest the quarter of a million in a new solution would not only stop the venue growing the business, it would also lead to the loss of some of their core clients.
Cue the major investment and as a result they can now offer one of the fastest dedicated Internet solutions available at any conference or training venue in the UK, with a dedicated 300Mbps superfast connection across all their meeting, accommodation and public spaces. This free service allows delegates to easily access online learning resources, stream videos, live link and share information easily and effectively, and allows up to 800 simultaneous device connections at any one time.
The results have been clear; clients love the new system and the delegate experience is second to none. Access to the Internet and social media has become an essential part of daily life for most people. Whether it’s access for business or personal reasons, venues need to understand that failure to provide an excellent, and future-proof service has become, and will increasingly become one of the biggest barriers to a positive customer experience.
Connect with us at www.yarnfieldpark.com