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Wales’ largest spa has achieved a five-bubble rating, the highest of its kind, from the UK’s leading authority on spa reviews following a £250,000 refurbishment.
The Vale Resort, near Cardiff, which recently retained its status as the highest rated 4* hotel in Wales, was awarded the accolade by the Good Spa Guide after undergoing the quarter-of-a-million pound refresh and launching of a number of exclusive new features, such as its chill-out, water and sleep relaxation zones.
The Good Spa Guide’s full independent reviews follow a strict criteria, which are used to rate the best facilities across the UK. Its coveted five-bubble award is the hardest to achieve and demonstrates that the spa is outstanding in the areas of cleanliness, customer care, quality of the treatments and value for money.
Kelly Hallowes, spa liaison and The Good Spa Guide, said: “We awarded the Vale Resort our highest accolade because the resort really exceeded expectations. Our Good Spa Spies complimented their perfectly planned spa journey, including wonderful treatments and immaculate facilities.
“Our reviewers were also blown away by the highly skilled therapists and luxurious spa facilities, and were delighted that all of the treatments available came at a very reasonable price tag.”
Stephen Leeke, Managing Director of the Vale Resort, said: “We were thrilled to achieve the four-bubble status in 2008, but to scoop the Good Spa Guide’s highest possible rating after our refurbishment is a fantastic reflection of the new facilities that we have to offer.
“The fact that we’ve been reviewed and rated so highly by the spa industry’s leading authority is another step towards our goal to be the recognised as a top three resort in Wales and one of the best in the UK.
“Looking towards 2012, we’re excited to see how our spa’s new look and exclusive modern features will continue to provide the ultimate relaxation and pampering experience for our clients, while maintaining the best possible price.”
In addition to four new relaxation zones, the Vale Resort’s new facilities include an exclusive range of Sundari treatments, which were created by supermodel, Christy Turlington. These Indian-inspired Sundari treatments are based on ancient philosophies and ayerverdic medicine to promote outer radiance and inner serenity.
These new facilities arrived alongside the Vale’s recently opened Chai Cafe and newly decorated foyer area, which also offers boutique shopping.
These compliment the Resort’s existing 19 luxury treatment rooms, floatation tank, hydrotherapy bath, 20m swimming pool, Jacuzzi and steam room.