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Marston launches first real time booking website


Aug 08, 2006 | News

Marston Hotels has launched the world’s first real-time conference and event booking website, enabling customers to check availability and make a provisional or confirmed online booking within minutes.

Developed and operated in partnership with Kinetic Solutions, the new fully automated system accesses the conference diaries for each of Marston Hotels’ 12 properties, so when an enquiry or provisional/confirmed booking is requested by a customer at any of the group’s hotels, real-time availability of all 223 conference and "meeting rooms":http://www.venues.org.uk/searches/meeting_rooms_venues.asp is instantly processed to give the customer an immediate response. (For more detail, visit "Conference Venues":http://www.venues.org.uk/searches/conference_venues.asp.)

“This is going to revolutionise the way we do business. When you’ve got almost 70 staff amending bookings and availability for 223 "meeting rooms":http://www.venues.org.uk/searches/meeting_rooms_venues.asp throughout the year, it’s almost impossible to keep track of everything,” says Marston Hotels director John Cotter. ‘Now we have one access point gathering and feeding new requests and information to the whole company. This will simplify the booking process for businesses and help them find the ideal Marston Hotels "venue":http://www.venues.org.uk conference for a conference or event as quickly and efficiently as possible.”

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