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Park Plaza Hotels has earned one of the travel industry’s most sought-after awards, the 2011 Business Travel Award for Best Small or Independent Hotel Chain. The award, presented Monday during an annual black-tie London gala hosted by Buying Business Travel magazine, is presented to the UK hotel company that best demonstrates high levels of customer satisfaction, innovation or contributions to the industry, overall growth, a commitment to sustainability and staff engagement, and success in efforts to retain and grow corporate business.
Park Plaza Hotels, which has 10 contemporary hotels in the UK and Ireland including its prominent new flagship hotel Park Plaza Westminster Bridge London, was chosen for the accolade by a distinguished panel of travel industry buyers. The judging panel gave the company high marks in all categories including Best Expanding Portfolio, Most Proactive Account/Sales Management Teams and Most Environmentally Conscious.
Boris Ivesha, CEO of Park Plaza Hotels, said: “At Park Plaza Hotels, we continuously work to improve the quality of our product and to deliver the best service possible to our business guests so we are delighted that our efforts have been recognised with this prestigious award.”
The Business Travel Awards are presented annually to recognise outstanding service and product by travel suppliers across the industry. In addition to the hotel-related awards, categories include: Best Car Rental Company, Best Ground Transportation Company, Best UK Airport, Best Rail Operator, Best Hotel Booking Agency among others.